FAQ

Asked & answered.

01

Do I need a business already?

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Nope. Start Something is built for people with just an idea. Bring it as messy as it is - half-finished Notes app, voice memo to yourself at 2am, whatever.
02

Is everything confidential?

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100%. Your idea, numbers, customers, plans - none of it leaves the room. We don't share, sell, repurpose or steal ideas. Ever. Happy to sign an NDA if it helps you sleep.
03

What happens after the session?

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Within 48 hours you get a written 90-day plan in your inbox, with prioritised next moves, the tools we'd actually pay for, and what to skip. Plus two weeks of email follow-up.
04

Can I book multiple sessions?

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Absolutely. A lot of founders use sessions as quarterly check-ins. Book one at a time - no retainer, no lock-in.
05

Do you only work with queer and women-led businesses?

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That's where the focus stays. It's who we've built brands and communities for and where the playbook actually applies.
06

What if I'm in a different timezone?

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We're based in Melbourne, but most of our clients are global. Pick a slot that suits you - we make it work.
07

How do I pay?

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Securely online with card at checkout. AUD pricing, GST inclusive where applicable. You get a receipt straight to your inbox.
08

Refunds?

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Things happen - life, work, illness. Reschedule up to 24 hours before with no fuss. Full refund if you cancel more than 48 hours out.
09

Is this consulting or coaching?

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Neither. It's a real conversation with a founder who's built things - and a written plan you can actually action. No 12-week programs, no breathwork, no manifesting.
Still got a question?

Just ask.