FAQ
Asked & answered.
01Do I need a business already?
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Do I need a business already?
Nope. Start Something is built for people with just an idea. Bring it as messy as it is - half-finished Notes app, voice memo to yourself at 2am, whatever.
02Is everything confidential?
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Is everything confidential?
100%. Your idea, numbers, customers, plans - none of it leaves the room. We don't share, sell, repurpose or steal ideas. Ever. Happy to sign an NDA if it helps you sleep.
03What happens after the session?
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What happens after the session?
Within 48 hours you get a written 90-day plan in your inbox, with prioritised next moves, the tools we'd actually pay for, and what to skip. Plus two weeks of email follow-up.
04Can I book multiple sessions?
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Can I book multiple sessions?
Absolutely. A lot of founders use sessions as quarterly check-ins. Book one at a time - no retainer, no lock-in.
05Do you only work with queer and women-led businesses?
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Do you only work with queer and women-led businesses?
That's where the focus stays. It's who we've built brands and communities for and where the playbook actually applies.
06What if I'm in a different timezone?
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What if I'm in a different timezone?
We're based in Melbourne, but most of our clients are global. Pick a slot that suits you - we make it work.
07How do I pay?
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How do I pay?
Securely online with card at checkout. AUD pricing, GST inclusive where applicable. You get a receipt straight to your inbox.
08Refunds?
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Refunds?
Things happen - life, work, illness. Reschedule up to 24 hours before with no fuss. Full refund if you cancel more than 48 hours out.
09Is this consulting or coaching?
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Is this consulting or coaching?
Neither. It's a real conversation with a founder who's built things - and a written plan you can actually action. No 12-week programs, no breathwork, no manifesting.